If your students are telling you that they are unable to access items on your Bb site, or they are having issues with a feature of Blackboard, here are some things you can do to help them (and yourself):
- Make sure they are using Firefox as their browser. 99% of the Bb problems we get are solved by having the user switch to the Firefox browser. Firefox can be downloaded for free from: http://www.mozilla.com/en-US/
- Make sure you have made the course available to your students. Click here for directions on how to do this.
- Post my Bb student handbook in your Bb course or email it to your students. Included in the manual are all areas of Bb with directions from the student side of Bb. See the website listed below for Bb manuals.
- Have them contact the help desk (helpdesk@strose.edu).
Other items of interest:
- I have a Blog of all of my Blackboard Tips of the Week. To view and/or subscribe to it, go to: http://paigestrose.blogspot.com/
- Upcoming Bb Trainings
- Bb Manuals and MediaSites
No comments:
Post a Comment